Overview
All products are made custom for you based on your order. Once an order is placed the entries for the giveaway are automatically submitted. Please note that during our giveaway period we must adhere to special rules for returns/refunds since the amount you paid is directly related to your entries to the giveaway. Because of this we simply cannot accept returns/refunds.
Our Exchange policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
- Closeout merchandise may not be returned; all sales final.
- Custom Decorated products may not be returned; all sales are final this includes all items in our shop.
- Exchanges are subject to a 15% restocking charge.
- All exchanges require an Exchange Authorization and proof of purchase.. To request an exchange fill out the form below.
Please do not send your purchase back to the manufacturer.
Exchanges
To begin an exchange complete the form below.
We want you to be able to wear and enjoy the gear that you ordered therefore, we make this process very simple. If you have ordered an apparel or accessory item that is the wrong size for you, simply send it back to our address below.
You will be responsible for payment of return shipping to the above address. Please make sure all original packaging is included with the product and that it is undamaged. Include a note in the package stating your original order number and that you need to exchange it for the correct item. When we receive the return, we will ship you the correct item.
Late or missing exchanges
If you haven’t received a exchange yet, first check your junk/spam email to see if you have received correspondence from us.
Then contact us via email at mhp.llc@yahoo.com
Sale items
Only regular priced items may be exchanged. Sale items cannot be exchanged.
Shipping Exchanges
To return your product once the exchange authorization form is complete you’ll be provided with a return address.
Mobile Homes Period, 11240 Florida Blvd, Walker, LA 70785
You will be responsible for payment of return shipping to the above address. Please make sure all original packaging is included with the product and that it is undamaged. Include a note in the package stating your original order number and that you need to exchange it for the correct item. When we receive the return, we will ship you the correct item.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are exchanging more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your item.
Receiving Damaged/Incorrect Product:
If an item is received damaged or is incorrectly shipped by us please contact us immediately at mhp.llc@yahoo.com for an exchange for the same item with your order number and a photo of the defective/wrong product.
Need help?
Contact us at mhp.llc@yahoo.com for questions related to exchanges.
Address: Mobile Homes Period 11240 Florida Blvd, Walker, LA 70785
Exchange Authorization Form
To request an Exchange Authorization, please enter the information requested below and a Customer Care specialist will respond back as soon as possible.